Bearing Witness

No one in parking services has a soul.

After the disastrous, wrongful car repo incident, Steve and I were unable to locate his parking tag. Anywhere. I went to Parking Services with my plight.

There is a row of cubicles lined with the counter where you go to state your case. I went to the second lady, because she at least acknowledged my presence when I walked in. I explained that my car had been repossessed and now I have no parking tag. What could we do about getting another one?

She seemed genuinely eager to help, but the lady next to her immediately responded, “It’s a $25 replacement fee.”

My lady tried to plead my case. “But it’s really not their fault…”

Too late. Mean Lady was already on the phone, and the conversation went something like this: She explained my situation and asked, “So she has to pay the $25 fee because there’s nothing else we can do, right?” (Not at all a leading question.) She shoved a paper toward me, explaining I had to fill this out for the old parking tag, and it would void that tag so we couldn’t use it again, because obviously I was just there to try to get a new tag and still keep the old one that hadn’t been seen since the repo…

So I left, explaining that I’d discuss with my husband whether we needed the parking tag that badly. And to get away from Mean Lady before I said something I’d regret. A couple days ago, Steve went back and actually bought the replacement. His experience was no more pleasant than mine.

I shared my theory that the people in that office get a job based on a simple test: If there was a helpless puppy suspended over a cauldron of boiling water, and there was no danger to yourself if you simply reached out and saved it, would you? Those who answer no get the job.

Steve said it was simpler. Their questionnaire asks, “On a scale of 1 to 10, how much do you hate the human species?”

I asked who “helped” him while he was there. “The mean Christian lady,” my husband affirmed.

Indeed… Mean Lady from my time there had her cubicle full of “Smile, God Loves You;” “Jesus Is the Reason for the Season;” and all the other cliche bumper stickers and sayings.  Gotta love it.


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